Privacy Policy

1. Who we are

The data controller is Wade, 420 North Bridge Road, North Bridge Centre, Singapore 188727. For privacy questions or to exercise your rights, contact support@bossamor.com.

2. Data we collect

• Account data: a device/guest identifier and, if you link one, a phone number or your Google account (Google account ID, verified e-mail address and first name, used as your nickname) used to save and recover your balance.
• Usage data: messages you exchange with characters, content you unlock, in-app actions and preferences (e.g. language), needed to provide the service.
• Transaction data: records of purchases and balances. Payments are processed by third-party providers; we receive confirmation and limited metadata but do not store your full card number.
• Technical data: device type, browser, approximate region inferred from network, and basic logs for security and reliability.

3. How we use data

• To provide the app: generate character replies, deliver unlocked content, keep your balance and history.
• Safety and moderation: screen input and generated content, enforce our Content Guidelines, prevent abuse and fraud.
• Payments: process purchases and subscriptions and handle refunds or disputes.
• Improvement and support: diagnose problems, improve quality, and respond to your requests.
• Legal compliance: meet legal obligations and protect our rights.

4. Legal bases (LGPD)

We process personal data on these bases: performance of a contract with you (providing the app and processing purchases); your consent where required (e.g. optional notifications); compliance with legal obligations; and our legitimate interests in security, fraud prevention and improving the service, balanced against your rights.

5. AI processing

To generate character replies, the content of your conversation may be processed by our AI service provider(s) under contract, solely to produce responses within the app. We do not sell your conversations.

6. Sharing

We share data only with service providers who help us run the app — payment processors, cloud/hosting, and AI providers — under confidentiality and data-protection obligations. We may disclose data where required by law. We do not sell your personal data.

7. International transfers

Some providers may process data outside your country. Where we transfer personal data internationally, we use safeguards required by applicable law.

8. Retention

We keep personal data only as long as needed for the purposes above, to comply with legal obligations (e.g. tax and transaction records), and to resolve disputes. When no longer needed, data is deleted or anonymized.

9. Your rights

Subject to applicable law (including the LGPD), you may request: confirmation of processing and access; correction of incomplete or inaccurate data; anonymization, blocking or deletion of unnecessary data; portability; information about sharing; and to withdraw consent. You may also delete your account.

To exercise your rights, contact support@bossamor.com. We may need to verify your identity before acting.

10. Children

Bossamor is for adults 18+. We do not knowingly collect data from anyone under 18. If you believe a minor has used the app, contact support@bossamor.com and we will remove the data.

11. Security

We use technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, but we work to safeguard your information and limit access to it.

12. Cookies

We use a small number of cookies/local storage needed to run the app. See our Cookie Policy for details.

12a. Deleting your account

You can delete your account at any time inside the app (Me → Settings → Delete account) or by emailing support@bossamor.com. Deletion removes your conversations, memories, phone number or Google account link and preferences immediately and forfeits any unused coins or Pass time. Purchase records are retained, without personal identifiers, for the period required by tax and anti-fraud law; content reports are retained as safety evidence. Full details: https://www.bossamor.com/legal/delete.

13. Changes

We may update this policy. Material changes are indicated by the "Last updated" date above.